Privacy Policy

Last Updated: June 2026

1. Who We Are

GR Motor Auto Repair ("Company", "we", "our", or "us") operates an automotive repair facility located in:

GR Motor Auto Repair
11257 Coloma Rd Suite B1
Gold River, CA 95670
Phone: (916) 497-8288

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, schedule service, or interact with our communications.

2. Information We Collect

We may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Vehicle information
  • Service history
  • Billing information

Website Information

  • IP address
  • Browser type
  • Device information
  • Website activity and analytics data

3. How We Use Your Information

We use your information to:

  • Schedule and manage repair services
  • Communicate about appointments
  • Provide estimates and invoices
  • Improve customer service
  • Send service reminders
  • Request customer reviews and feedback
  • Improve our website and business operations

4. Review Requests and Customer Feedback

After receiving service, we may send review requests by email or SMS.

These communications may be delivered through third-party providers, including review management platforms such as NiceJob.

Participation is voluntary, and you may opt out of future communications at any time.

5. SMS Communications

If you provide your mobile phone number and consent to receive text messages from GR Motor Auto Repair, you may receive SMS messages regarding:

  • Appointment reminders
  • Service updates
  • Vehicle status updates
  • Estimates and invoices
  • Customer support communications
  • Follow-up communications
  • Review requests

Message frequency may vary depending on your interactions with our business. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Email Communications

If you provide your email address, GR Motor Auto Repair may send you emails related to your vehicle, appointments, service updates, estimates, invoices, customer support, follow-up communications, review requests, and other service-related communications.

We may also send occasional promotional or marketing emails about our services, special offers, or business updates.

You may unsubscribe from promotional or marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you unsubscribe from promotional emails, we may still send you transactional or service-related emails regarding appointments, estimates, invoices, payments, service status, or other communications necessary to provide our services.

We do not sell, rent, or share your email address with third parties for their marketing purposes.

7. Third-Party Services

We may use third-party service providers, including:

  • Google Business Profile
  • Google Analytics
  • NiceJob
  • Shopmonkey
  • Meta (Facebook and Instagram)
  • Payment processors

These providers may collect information in accordance with their own privacy policies.

8. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Measure marketing performance

You can disable cookies through your browser settings.

9. Data Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure.

10. California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

To request information about your data or request deletion where applicable, please contact us using the information below.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

GR Motor Auto Repair
11257 Coloma Rd Suite B1
Gold River, CA 95670
Phone: (916) 497-8288
Email: service@grmautorepair.com

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.