‍

Last Updated: May 2026

1. Who We Are

GR Motor Auto Repair ("Company", "we", "our", or "us") operates an automotive repair facility located in:

GR Motor Auto Repair
11257 Coloma Rd Suite B1
Gold River, CA 95670
Phone: (916) 497-8288

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, schedule service, or interact with our communications.

2. Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Phone number
• Vehicle information
• Service history
• Billing information

Website Information

• IP address
• Browser type
• Device information
• Website activity and analytics data

3. How We Use Your Information

We use your information to:

• Schedule and manage repair services
• Communicate about appointments
• Provide estimates and invoices
• Improve customer service
• Send service reminders
• Request customer reviews and feedback
• Improve our website and business operations

4. Review Requests and Customer Feedback

After receiving service, we may send review requests by email or SMS.

These communications may be delivered through third-party providers, including review management platforms such as NiceJob.

Participation is voluntary, and you may opt out of future communications at any time.

5. SMS Communications

If you provide your phone number, you may receive:

• Appointment reminders
• Service updates
• Follow-up communications
• Review requests

Message and data rates may apply.

You may opt out at any time by following the instructions included in the message.

6. Third-Party Services

We may use third-party service providers, including:

• Google Business Profile
• Google Analytics
• NiceJob
• Shopmonkey
• Meta (Facebook and Instagram)
• Payment processors

These providers may collect information in accordance with their own privacy policies.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic
• Measure marketing performance

You can disable cookies through your browser settings.

8. Data Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure.

9. California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

To request information about your data or request deletion where applicable, please contact us using the information below.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

GR Motor Auto Repair
11257 Coloma Rd Suite B1
Gold River, CA 95670
Phone: (916) 497-8288

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

‍